Returns & Exchanges

At Qwertykeys, we strive for perfection in every keystroke, but if you are not satisfied with your hardware, we offer a 14-day return period for unused products in their original packaging. Please note that custom-built keyboards and group buy items may be subject to specific conditions.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to the order history section to select the items you wish to return and submit a formal request.

• 2.
  Quality Inspection Verification

  Once your request is received, our technical team will review the details to ensure the items meet our return eligibility criteria for electronic components.

• 3.
  Secure Packaging

  Carefully pack your keyboard or accessories in their original protective internal foam and outer box to prevent damage during transit back to our facility.

• 4.
  Refund Processing

  After we receive and inspect your return, a refund will be issued to your original payment method within 5-7 business days, minus any applicable shipping fees.